Are you factory or trade factory?
We are certainly a Chinese lanyard factory.
Where are you factory?
We are located in Fuzhou and we usually export port in Fuzhou,Xiamen and Shenzhen.
What is the minimum order quantity?
What is the artwork approval process and how long does it take?
When we receive a custom order with design elements, our art department will layout the design and imprinting elements in an digital art proof and forward the proof to you for review. This is to ensure that we have correctly captured and interpreted the design aspects of your order. Our turnaround time is within 2-3 hours per approval cycle and production will not begin until we have received final approval from you.
Can I get a physical sample before approving my order?
Samples are available upon request. On very large orders or those with unusual details, we recommend that you work closely with us on the specific requirements. Sometimes this will result in the need for a pre-production sample. While a pre-production sample adds to the overall production time we’ll do our best to accommodate your special requirements We can provide you digital proof to make things faster.
What types of file artwork do we accept and WHY?
Vector images. They can be saved as .EPS, .AI or .PDF files. All fonts must be converted to “OUTLINES” and saved as an .ai or .eps file.
Vector files work best because they allow scaling to any size without losing detail. Raster graphics (JPEG, TIFF, GIF) are made from pixels. When resized, pixels are added or removed which result in a loss of detail. Low resolution images will give poor quality results and may delay your order.
Rasterized artwork will lose definition when enlarged. The higher the number of dots per inch (dpi) the better the quality of the raster image. You can decrease the resolution of an image but you can NOT increase resolution. For best results, supply artwork at 300 dpi at full size.
NOTE: Logos from websites do not print well and are not acceptable.
Files may be submitted in one of the following methods:
- Upload the artwork on the website
- Via email as an attachment
need lanyards, like, yesterday! Can you rush an order?
We do have rush orders available, often at no additional charge. However, rush orders must be within reason. While we can usually rush an order of 500 polyester lanyards and ship them on the same day, it’s physically impossible to produce and ship 5,000 lanyards in that timeframe. We also can never produce and deliver lanyards overnight.
How can I make a change to my order after it's been submitted?
Our efficient scheduling and manufacturing methods usually mean that production begins immediately after artwork approval. However, if production of your order hasn’t yet begun we may be able to make changes without charging a fee. For custom lanyards, you will have an opportunity to update your requirements before the artwork approval process is finalized. Please be sure to contact us as soon as possible should a change occur.
What if I need to cancel my order?
Customized products cannot be resold therefore cancellations may be subject to a charge to compensate for any costs incurred prior to cancellation, such as: artwork redesign, setup fees, printing plates, etc. Please be sure to contact us at [email protected] as soon as possible should a change occur. Non-customized products may be cancelled subject to a 20% restocking fee.
What are the standard length and the maximum imprinting area?
Lanyards are cut to a standard length of 36 inches when measured end-to-end before any finishing work is done. If you need a special length please contact us to discuss your requirements.
The following are the available widths and associated imprinting areas.
Silk-screen continuous print
5/8″ (15mm) 33 ½” x 7/16″ (850 x 11mm)
3/4″ (20mm) 33 ½” x 9/16″ (850 x 16mm)
1″ (25mm) 33 ½” x 11/16″ (850 x 20mm)
What colors of flat polyester lanyards do you offer?
48 stock colours are available for free when designing your flat polyester lanyard.please click here to know our stock colours.
If you would like to order lanyards in a pantone color other than our sotck colours, a dye fee of $ 20 per color will be added if quantity under 2000pcs. If your order quantity for a single color is 2000 lanyards or greater, you may choose any color from the PMS colour chart for your lanyard at NO additional cost.
How long does it take to get an order of stock color lanyards or custom color?
We can finish all polyester, tube, and imprinted lanyards in 5-6 business days or less.
Woven,nylon lanyards usually need 10-12 business days or less.
The custom lanyard will increase by 1 – 2 business days for dyeing material.
Can my order be split into different colors?
However, each color order must have minimum of 100 lanyards for polyester,heat transfer and tube,500 lanyards for nylon and woven.
Are woven lanyards good for complex logos?
No, woven lanyards use an embroidered process and do not translate complex logos well. To include logos on lanyards, we recommend the imprinted polyester style lanyards.
Do you carry PVC Badge Holders?
Yes, Please click here to know more about our Badge Holders.
What is a lanyard attachment?
At the end or base of every lanyard sits a lanyard attachment. Often used for securing cards, name tags, IDs, badges, or keys, these attachments include hooks, clasps, and key rings. They are usually made of metal but can also be made of plastic. You can visit our attachments page for more information.
What's the difference between a safety breakaway and a buckle?
Without seeing these two attachments in person, it’s easy to mix them up. The safety breakaway is generally located in the back of the neck when wearing a lanyard and is designed to come loose when a lanyard is snagged or pulled on with force. It prevents the wearer from being choked or strangled. The buckle sits on the opposite side of the lanyard at the base, just above the lanyard attachment. It does not come loose with a tug but rather requires both of its sides to be pinched in order to release the attachment from the rest of the lanyard. It is useful for removing keys or an ID from a lanyard without having to take the lanyard off.
What packaging options are available?
Lanyards are carefully bundled in polyester bags of 50 pieces. We can accommodate other quantities or special packing requests.
What are my shipping options?
We Use sea freight,air freight and express methods to ship our goods.
How long do you keep our mold and artwork on hand?
We keep your lanyard’s mold and artwork on file for a period of 2 years.
What's your policy on merchandise returns?
We do our best to ensure that what you order is what you receive. Unfortunately we cannot accept returns of custom-printed products unless there is a manufacturing error so we encourage you to carefully review artwork proofs before accepting responsibility.
Is all your product information accurate?
We make every effort to ensure that all information in the catalogue and on this web site is correct at the time of publication. Occasionally, however, a typographical error may occur. If there is a discrepancy we will notify you of the current price before your order is shipped.
We try to portray our merchandise as accurately as possible, however colors may vary slightly due to the printing process.